Refund policy

Damaged, Defective, or Incorrect Items

We stand by the quality of our products. If your item arrives damaged, defective, or if you received the wrong item, please contact us within [3 to 5] days of delivery at printspeclighting@gmail.com with your order number and clear photos of the issue. We will review your request promptly and arrange for a replacement or store credit where applicable.

Lost or Stolen Packages

Print Spec Lighting is not responsible for lost or stolen packages once carrier tracking confirms delivery. Please ensure your shipping address is accurate and secure prior to ordering.

 

No Refunds

We do not issue monetary refunds under any circumstances. Once payment is processed and an order is confirmed, all transactions are non-refundable.